Shipping destinations:
- We ship worldwide.
- There are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Shipping times:
- We ship orders within 1-3 business days.
- Shipping time might vary depending on location, shipment method and other factors.
- We provide shipping from our warehouses in the USA.
Estimated Shipping times by location:
United States: 8-15 Business days
Canada: 8-15 Business days
Europe: 8-15 Business days
Asia: 8-15 Business days
Australia, New Zealand: 8-15 Business days
Central & South America: 10-20 Business days
Africa: 15-30 Business days
*All shipping times exclude clearance/customs delays
Shipping cost:
- Most orders qualify for free shipping
- Shipping charges may apply to certain countries outside our transport network. These countries will incur a shipping charge at a flat rate of $14.99.
Lost/Missing Packages
- We are not liable if the incorrect address is placed during the checkout process.
- Please make sure that your billing and shipping address is correct before processing your order.
Customs
- We are not responsible for any custom fees once the items have shipped.
- By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Tracking information
- You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
My tracking information says “No information available at the moment”.
- For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
- If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
- For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.